Do you find it easy to say no?

For many of us saying no can be difficult and we have all experienced saying yes when we really wanted to say no!

For example, your diary is already full, but you have been asked to squeeze in another meeting and you don't know how to say no. You are working on an important task which has to get done that day, but a colleague has asked for your help and you genuinely want to be helpful. Or you have been asked to take on an activity which you would rather not do, but feel flattered to be asked.